Terms of Service

By accessing or using any Riven AI, Inc. ("Riven", "we", "us") service, website, API, or CLI tool (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you are using the Services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms, and "you" refers to both you and that organization.

If you do not agree to these Terms, do not access or use the Services. These Terms constitute a binding agreement between you and Riven AI, Inc.

You must be at least 16 years old and capable of forming a binding contract to use the Services. You may not use the Services if you are prohibited from doing so under applicable law or have previously been suspended or removed from our Services.

To access most features, you must create an account. You agree to:

• Provide accurate, current, and complete registration information.
• Maintain the security of your credentials and not share them with third parties.
• Immediately notify us of any unauthorized account access at security@riven.dev.
• Be responsible for all activity that occurs under your account.

Subject to these Terms, Riven grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your internal business purposes.

You may not:

• Reverse engineer, decompile, or attempt to extract source code from the Services.
• Use the Services to build a competing product or service.
• Resell, sublicense, or transfer access to the Services without our written consent.
• Use the Services to store, transmit, or process any data that violates applicable law.
• Attempt to gain unauthorized access to our systems or other users' data.
• Use automated means to access or scrape the Services beyond normal API usage.
• Use the Services in a way that could damage, overburden, or impair our infrastructure.

You retain all rights to the code, configurations, and data you upload or create using the Services ("Your Content"). By using the Services, you grant Riven a limited, worldwide, royalty-free license to host, store, process, and display Your Content solely to provide the Services to you.

You are solely responsible for Your Content. You represent and warrant that you have all rights necessary to grant the above license and that Your Content does not violate any third-party rights or applicable law.

Free tier usage is subject to the limits stated on our pricing page. Paid plans are billed monthly or annually as selected. All fees are in US dollars and are non-refundable except as required by law or as expressly stated in these Terms. See our Refund Policy for cancellation and billing-error procedures.

Payments are processed by Paddle, our merchant of record. By subscribing to a paid plan, you authorize Riven and Paddle to charge your payment method on a recurring basis until you cancel your subscription. We will notify you at least 14 days before any price increases take effect. By subscribing you also agree to Paddle's Terms of Service.

Each party agrees to keep confidential any non-public information received from the other party that is designated as confidential or that reasonably should be understood to be confidential ("Confidential Information"). Confidential Information does not include information that is publicly available, independently developed, or rightfully obtained from third parties.

Our collection and use of personal data is governed by our Privacy Policy, which is incorporated into these Terms by reference.

The Services, including all software, designs, text, graphics, and other content provided by Riven, are owned by Riven AI, Inc. and protected by intellectual property laws. Nothing in these Terms grants you ownership of any Riven intellectual property.

The Riven open-source core components are licensed under the MIT License. Enterprise and cloud platform components are proprietary and not open source.

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND. RIVEN EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Services will be uninterrupted, error-free, or free of viruses or other harmful components.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RIVEN SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR DATA, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

RIVEN'S AGGREGATE LIABILITY FOR CLAIMS ARISING OUT OF THESE TERMS SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID RIVEN IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED US DOLLARS ($100).

You agree to indemnify, defend, and hold harmless Riven AI, Inc. and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or related to your use of the Services, Your Content, or your violation of these Terms.

You may terminate your account at any time by contacting support@riven.dev or through your account settings. We may suspend or terminate your access if you violate these Terms, fail to pay fees, or for any other reason with reasonable notice. Upon termination, your right to use the Services ceases immediately.

These Terms are governed by the laws of the State of Delaware, without regard to conflict of laws principles. Any disputes shall be resolved by binding arbitration administered by the American Arbitration Association, except that either party may seek injunctive relief in court. You waive any right to participate in a class action lawsuit or class-wide arbitration.

We may modify these Terms at any time. We will provide at least 30 days' notice before material changes take effect via email or a prominent site notice. Your continued use of the Services after the effective date constitutes acceptance of the modified Terms.